Having been in business for over 40 years, Sparkling Pools & Harbor Hot Tubs strives to operate under a culture of specific core values.
To our many valued clients, Integrity and Service Excellence must be reflected by each of our employees. Do what we promise we will do, exceed expectations, and leave our clients feeling satisfied with the service that was provided.
We expect all employees to be Honest with clients and fellow colleagues, treat all with Respect, and be Accountable for the job that you do and how it is completed.
Available Positions:
Service Department Specialist
The role of the Service Department Specialist is to successfully juggle the incoming daily flow of information, from staff and clients alike, and move that information to its proper location.
- Load the daily service schedule into Evosus for all service department work orders.
- Print out each service technicians Evosus workorder for next day’s assignments.
- Track real time progress of each service technicians’ daily workorder assignments, monitor slowdowns, and communicate with technicians for incompletes, re-schedules, and repair related issues.
- ADD all repair related issues to the worklist and in Evosus. The Operations manager will review for that department to follow up.
- Monitor pool/ spa opening progress- alter daily schedule according to field reports. Activate service contract upon completion of opening process. De-activate maintenance contract after completion of pool/ spa closings.
- Work on client contact issues (no water/ no power/ reschedule/ etc.).
- Accurate forecast scheduling in coordination with operations team.
- Carry incomplete work orders and notes to following service day.
- Redirect or add a schedule for technicians to respond to any filed related issues.
Requirements:
- Ability to Multitask efficiently and effectively
- Work well with others
- Excel and Microsoft products
- Evosus and or LOU experience a bonus
- M-F 7:30-4
Apply Now:
- To apply, please send your resume to lisa@sparklingpools.com, will@sparklingpools.com and ianf@sparklingpools.com
Showroom Salesperson
- Achieve monthly sales targets for pools, hot tubs, saunas, plunge pools.
- Input in our ATS all customers, create quotes, sales orders, and invoices.
- Product presentation, negotiate, and close sales.
- Report on Sku sales weekly to the internal team.
- Help design, build, and maintain website.
Requirements:
- At least 10 years of experience in a sales role for physical product both retail and direct to consumer
- Creative, team player and multitasker
- Work day Monday and Thurs-Sun 9-5 in the showroom in East Hampton
Apply Now:
- To apply, please send your resume to ianf@sparklingpools.com and lisa@sparklingpools.com
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